Professor Richard Heeks

Information systems; ICTs for development; e-Government; IT sector industries; Mobiles and development; ICTs in remote regions; Small enterprise development; Social outsourcing; Offshoring.

2007 'Understanding e-government project trajectories from an actor-network perspective', European Journal of Information Systems, 16(2), 165-177 (with C. Stanforth)

2007 'Analyzing e-government research: perspectives, philosophies, theories, methods, and practice', Government Information Quarterly, 24(2), 243-265 (with S. Bailur)

2007 Mobile Phones and Development: The Future in New Hands?, ID21 Insights Special Issue, no.69 (editor with A. Jagun)

2007 'Exploring e-commerce benefits for businesses in a developing country', The Information Society, 23(2), 95-108 (with A. Molla)

2007 'Why anti-corruption initiatives fail: technology transfer and contextual collision', in Corruption and Development: The Anti-Corruption Campaigns, S. Bracking (ed.), Palgrave Macmillan, Basingstoke, UK, 258-272

2006 Implementing and Managing eGovernment: An International Text, Sage Publications, London.

2006 'Using competitive advantage theory to analyze IT sectors in developing countries: a software industry case analysis', Information Technologies and International Development, 3(3), 5-34

2006 'Theorizing ICT4D research', Information Technologies and International Development, 3(3), 1-4

2006 'Health information systems: failure, success and improvisation', International Journal of Medical Informatics, 75(2), 125-137

2006 'Improved livelihoods and empowerment for poor women through IT-sector intervention', in Cinderella or Cyberella?, N.J. Hafkin & S. Huyer (eds.), Kumarian Press, Bloomfield, CT, 141-164 (co-author with S. Arun & S. Morgan)

2006 Benchmarking eGovernment: Improving the National and International Measurement, Evaluation and Comparison of eGovernment, IDPM i-Government Working Paper no.18

2006 Supporting Women's ICT-Based Enterprises, IDPM, University of Manchester (with S. Arun, R. Duncombe & S. Morgan)

2005 'eGovernment as a carrier of context', Journal of Public Policy, Vol 25(1) pp51-74

2004 'Facing in, facing out: information technology production policy in India from the 1960s to the 1990s', Information Technology Policy, pp276-303

2004 'A Profile of Nigeria's Software Industry', IDPM Development Informatics Working Paper no.21

2004 'ICT Initiatives, Women and Work in Developing Countries: Reinforcing or Changing Gender Inequalities in South India?' IDPM Development Informatics Working Paper no.20

2004 'eCommerce for Small Enterprise Development: A Handbook for Enterprise Support Agencies in Uganda', (with R Duncombe, R Kintu and B Nakangu)

2004 'eCommerce for Small Enterprise Development: A Handbook for Entrepreneurs in Uganda', (with R Duncombe, R Kintu and B Nakangu)

2004 'Romania's hardware and software industry: building information technology policy and capabilities in a transitional economy', Information Technology Policy, pp320-338

2003 'eGovernment in Africa: Promise and Practice', Information Polity, 7(2-3), pp 97-114.

2003 Uncertainty and Coordination in Global Software Projects: A UK/India-Centred Case Study, IDPM Development Informatics Working Paper no.17 (with S.-Y. Lai & B. Nicholson).

2003 Knowledge and Learning in Online Communities in Development: A Social Capital Perspective, IDPM Development Informatics Working Paper no.16 (with S. Cummings & M. Huysman).

2003 Ethical Trade: Issues in the Regulation of Global Supply Chains, Centre on Regulation and Competition Working Paper no.53 (with R. Duncombe).

2003 Most eGovernment-for-Development Projects Fail: How Can Risks be Reduced? IDPM i-Government Working Paper no.14.

2003 Bridging the Information Divide, IDPM, University of Manchester, UK & NCPAG, University of the Philippines (with E. Alampay & P.P.A. Soliva).

2002 "Information Systems and Developing Countries: Failure, Success and Local Improvisations", in The Information Society, Vol 18(2), pp 101-112.

2002 "Citizen Access and the Use of Government Data: Understanding the Barriers", in J Kisielnicki (ed), Organizations in Virtual Communities, IRM Press, Hershey, PA.

2002 "i-Development not e-Development", in Journal of International Development, Vol 14(1), pp 1-12.

2001 "Synching or Sinking: Global Software Outsourcing Relationships", in IEEE Software, March/April, pp 54-61 (with S Krishna, B Nicholson and S Sahay).

2001 Information, Technology and Small Enterprise: A Handbook for Enterprise Support Agencies in Developing Countries, IDPM, Manchester (with R Duncombe).

2001 "Information Systems and Public Sector Reform in the Third World", in W McCourt and M Minogue (eds), The Internationalisation of Public Management: Reinventing the Third World State, Edward Elgar, Cheltenham.

Country Experience

Brunei, China, India, Jordan, Kenya, Malaysia, Nepal, Nigeria, South Africa.