Development Informatics Group (DIG)
Information and Communication Technologies (ICTs) and Small Enterprise in Development (ICTSME)
Handbook for Entrepreneurs in Developing Countries
Richard Duncombe and Richard Heeks , 2001(Version 1)
This handbook is for entrepreneurs running a small business in a developing country. It aims to help those entrepreneurs understand new information and communication technologies, and their application in business.
The handbook covers four areas: an introduction to ICTs in small business; guidance for particular types of small business; advice sheets on communicating with customers; and advice sheets on using the new technology.
Each page provides a simple, straightforward overview of practical issues relating to improving the running of a small business.
A glossary of ICT terms and some pointers to sources of further information are provided.
View/Download Options
The handbook is available in two formats in English, French and Spanish, and in one format in Arabic :
- PDF format - English (576 KB)
- PDF format - French (909 KB)
- PDF format - Spanish (845 KB)
- Zipped MS Word format - Arabic (150 KB)
Thanks to IICD in the Netherlands for funding the French and Spanish translation.